How can I know where is my parcel now?


To find out where your parcel currently is, enter your tracking number on the main page or on myELS website .

The international tracking number consists of 13 symbols using Latin capital letters and numbers. It shall be entered without spaces and brackets. For example:


Tracking issues

If there is no information under your tracking number, then not enough time might have passed yet since your parcel was sent, and the information will appear soon. Please retry later.

If significant time has passed and your parcel or letter still has not arrived, you need to file a search request.